Introduction

At Impressia Tours, protecting your privacy is a top priority. This Privacy Policy outlines how we collect, manage, share, and safeguard personal information from our clients, business partners, and website visitors in connection with our travel and tourism services. We are dedicated to earning your trust and ensuring data security.
1. Collection of Information
We collect personal information that you provide, including your name, contact details, and payment information when booking our services. Additionally, we gather technical data, such as IP addresses, browser types, and website usage details, to optimize user experience and improve website performance.
2. Use of Information
Collected information is used to deliver our services effectively, manage bookings, communicate with you, and enhance our offerings. With your consent, we may also use your information for promotional or marketing purposes related to our services.
3. Sharing Your Information
Impressia Tours respects your privacy and does not sell or rent your personal information. However, to fulfill our services, we may share information with trusted third-party providers, such as airlines, hotels, transportation services, and payment processors. These partners handle your data securely and in line with our Privacy Policy.
4. Data Security
We implement industry-standard security measures to protect your data, including SSL encryption for data transmission, restricted access controls, and routine security audits.
5. Cookies
Our website uses cookies to enhance functionality and monitor site traffic. You can manage your cookie preferences through your browser settings.
6. User Rights
You have the right to access, update, or delete your personal information, subject to any legal restrictions. To exercise these rights, please contact us at [email protected].

Security Policy

Objective
Impressia Tours is committed to ensuring the security of all personal data and transactions associated with our travel services.
Security Protocols
  • Data Encryption: Sensitive information and transactions are encrypted with SSL for secure data transmission.
  • Access Control: Data access is restricted to authorized personnel.
  • Regular Security Audits: We conduct regular security audits to maintain high standards.
  • Incident Management: In case of any security incident or data breach, we will respond promptly and notify affected parties as required by law.

Terms & Conditions

Acceptance of Terms
By using the Impressia Tours website or booking our services, you agree to comply with these Terms & Conditions. If you disagree with any part, please refrain from using our services.
Scope of Services
As a Destination Management Company, Impressia Tours provides a variety of travel services, including accommodations, guided tours, and transport arrangements. While we strive for accuracy, we cannot guarantee that all website information is always complete or up-to-date.
Client Responsibilities
Clients are responsible for providing accurate information during booking and respecting local laws and customs during travel. Misuse of services or inaccurate information may result in the cancellation of bookings without a refund.
Cancellation and Refund Policy
Policies vary depending on service providers and travel partners. For any questions, please contact us at [email protected] or call us at +84-247-306-5899.
Limitations of Liability
Impressia Tours is not liable for any indirect or consequential losses arising from the use of our services, including but not limited to loss of business, data, or enjoyment.
Amendments
Impressia Tours reserves the right to update or modify these Terms & Conditions at any time. Any significant changes will be communicated on our website.